Production Assistant

March 4, 2024

In the role of Production Assistant, you will join an established SMARTester production team, carrying out SMARTester calibration, repairs and assembly. The successful candidate will also assist with incoming first line support calls from users on an ad-hoc basis.

Offering the right individual the chance to join an established but growing team, the successful candidate will develop a rounded view of the SMARTester product family with an excellent opportunity to develop their career with an innovative and developing product.

We are looking for an individual who can align with our core values of delivering innovative, reliable, safe products and services and someone who looks to continually strive for improvement in their direct areas of responsibility.

This is a fantastic opportunity to join a growing and exciting business with an excellent reputation in their field.

Steve Vick International (SVI) is dedicated to delivering cost-saving solutions for damaged, redundant, or outdated underground pipework. Since its foundation in 1981, SVI has been at the forefront in developing products and techniques for the repair, renovation and decommissioning of pipes. Predominantly our work has been in the gas industry but increasingly we are undertaking projects in the water and nuclear sectors.   As we expand our operations and diversify our products, this position will support the ongoing development of our innovative wireless pressure testing system.

Role:                                                   Production Assistant
Responsible to:                                Head of Project Management & SMARTester Operations
Works with:                                      SMARTester Director and Team
Job Type:                                           Permanent, full-time office based, Monday to Friday, 8:30 – 17:00, 37.5 hours per week
Salary:                                                Dependent on experience
Location:                                         Bradford on Avon (Avonworks Office)


You will:

SMARTester Production

  • Assemble SMARTester units including electronics and soldering of components
  • Establish and maintain effective quality controls, ensuring products are assembled to a high standard
  • Maintain accuracy, reliability and operational efficiency of each SMARTester unit by carrying out thorough calibrations
  • Conduct meticulous quality inspections of each SMARTester unit and its components
  • Repair and clean returned devices
  • Consistently follow best practice production in line with policies and training guidelines
  • Organise and direct your own work, with attention to quality, productivity and safety
  • Carry out regular stocktakes and flag any supply issues with relevant colleagues
  • Provide visibility to the department head of progress and notify early of any risks which may adversely affect any aspect of product delivery
  • Maintain up to date and accurate SMARTester documentation including the white board and ticketing system
  • Actively participate in industry training courses provided by SVI or external specialists


User Support

  • Provide cover for first line support calls, collating key information and capturing by way of help desk tickets
  • Undertake other support-related tasks as part of the wider SMARTester team


About you:

  • You will need to evidence practical production experience in a technical/engineering industry, together with a minimum of 5 GCSE’s or equivalent
  • Most importantly you will understand the importance of both attention to detail and quality in your work
  • You can demonstrate a methodical and structured approach to your work
  • You will have good communication skills, both verbal and written, with an ability to follow, interpret and explain technical instructions
  • You can work both independently and as part of a wider team to help bring projects to successful completion
  • Confident user of IT software, including the standard Microsoft Office suite


What we can offer:

A competitive salary, 25 days holiday plus bank holidays with an incremental holiday package, workplace pension scheme with matched contributions up to 7.5%, income protection, life assurance, Employee Assistance Programme, Charitable Giving scheme, cycle to work and tech schemes.

To apply please send a cover letter outlining suitability for the role together with an up-to-date CV to Chloe Carter on email