This is a fantastic opportunity to join a growing family run business with an excellent reputation in their field.
Steve Vick International (SVI) is dedicated to delivering cost-saving solutions for damaged, redundant, or outdated pipework. Since its foundation in 1981, SVI has been at the forefront in developing products and techniques for the repair, renovation and decommissioning of pipes. Predominantly our work has been in the gas industry but increasingly we are undertaking projects in the water and nuclear sectors.
The company values are at the heart of its operations, offering customers a high-quality service and finding solutions to their problems, while also taking an active approach to training all staff to the highest standard.
This role will join an established and fast-growing department that represents the face-to-face customer experience of SVI and showcases its professional reputation within the gas industry.
In the role of Contracting Services Technician, you will be representing the company by conducting on site operations involving a comprehensive range of techniques and services.
We are looking for an individual who is skilled at building up strong and positive relationships, with the ability to always deliver a positive customer experience at every touch point.
Role: Contracting Services Technician
Department: Contracting Services (West Midlands Depot – Kingswinford)
Reporting to: Contracting Services Manager/Contracting Services Director
Works with: Contracting Services Colleagues and Management team
Responsible for: Company vehicle and kit
Job Type: Permanent, Full time, Monday to Friday, 40 hours per week
To assist and carry out a broad range of on-site contracted service operations, using patented methods developed for mains abandonment and refurbishment techniques in the gas distribution sector
Support the team leader, when necessary, in the deployment of company equipment and techniques
Offering cost effective solutions to increase mains replacement revenue on behalf of our customers
Implementing operations that minimise intrusive excavations on the gas network
Demonstrating excellent customer care for all SVI customers
Competencies, Skills and Knowledge
An established background in the gas sector (NCO1, NCO2) would be a distinct advantage
You will be enthusiastic, self-motivated and passionate about the quality of the work you produce and the level of service you provide
You must be confident to work unsupervised and function as part of a team
You are a strong communicator who can anticipate and deal with objections to achieve results
You are willing to continuously learn new skills and techniques
A valid driving license is an essential requirement for the role due to daily travel
You are willing to occasionally travel away from home as required
Coordinate restock of all necessary equipment at regional depo, ensuring it is loaded ready for the next job
Provide the administration team with accurate and complete job sheets
Maintain excellent knowledge of our portfolio of products and services to understand customer requirements
Test and maintain company assets and equipment to ensure that they function and meet safety standards
Keep company equipment in a clean, presentable condition and securely stored
Ensure all company vehicles are secure, clean and in a presentable condition
Actively maintain a culture of safety by assessing risks, following safe working practices and communicating with management when presented with an issue or problem
Protect the corporate image of SVI by always demonstrating professionalism and excellent, safe working practices
Continually strive for improvement, in both your direct and in-direct areas of responsibility
Align with our core family business values of working as a team and investing in our future
Carry out other specified duties as directed from time to time
What we can offer:
A competitive salary, 25 days holiday plus bank holidays with an incremental holiday package, workplace pension scheme with matched contributions up to 7.5%, income protection, life assurance, Employee Assistance Programme, Charitable Giving scheme, cycle to work and tech schemes.
How to apply:
To apply please send your CV direct to our HR Manager, Louise Clayton, firstname.lastname@example.org